Privacy

Information Collection and Use

Theskyblu.com is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from all of our customers to process online orders and to better serve you with relevant information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers and e-mail address (credit cards and all other relevant sensitive payment data are NOT stored in our site's servers. Our payment gateway provider's off-site and secure databases handles and safely stores all transaction and processing details, only to be accessible by those authorized with special access rights to such systems (non-accessible to The Sky Blu), and are required to keep the information confidential). If you choose to receive our optional bi-weekly product newsletter for special promotions, your contact info will be used solely for the communication and delivery of this promotional information.

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- What information do we collect? -

We collect information from you when you:

-register on our site (optional)
-place an order
-opt-in for bi-weekly product newsletters for special sale pricing and promotions (optional)

(Any data we request that is not required will be specified as 'voluntary' or 'optional')


When ordering or registering on our site, as appropriate, you may be asked to enter your:

-first and last name
-company name (if applicable)
-email address
-mailing address
-company mailing address (if applicable)
-phone number
-credit card information
-email address
-mailing address
-phone number

You may, however, visit this site anonymously without engaging in transactions that result in acquiring personal identifiable information.
Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the "Do we use cookies?" section below for information about cookies and how we use them


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- What do we use your information for? -

Any of the information we collect from you may be used in one of the following ways:

-To personalize your experience: your information helps us to better respond to your individual needs.
-To improve our website: we continually strive to improve our website offerings based on the information and any feedback we receive from you.
-To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.
-To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service as requested by the customer.


Third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta , GA 30328
United States
1-800-782-7892
www.ups.com

FedEx Corporation
942 South Shady Grove Road
Memphis, TN 38120
1-800-GO-FEDEX
www.fedex.com

US Postal Service Headquarters
475 L'Enfant Plaza, SW
Washington DC
1-800-ASK-USPS
www.usps.com


-To send emails:

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order or request.

-To administer a contest, promotion, survey or other site feature:

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, promotions, related product or service information, etc.

We include detailed unsubscribe instructions at the bottom of each email. If at any time you would like to unsubscribe from receiving future emails, please send an email request to: optout@theskyblu.com

Your request will be handled in timely manner and the associated email address will be deleted from any mailing lists accordingly.


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- How do we protect your information? -

We implement a variety of security measures to maintain the safety of your personal information when you:

-submit a request
-place an order
-access your personal information

These security measures include:

-Secured and password protected directories and databases to safeguard your information
-Industry standard SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and is sent across the Internet securely
-PCI (Payment Card Industry) Scanning to actively protect our servers from hackers and other vulnerabilities


Regarding the handling and processing of credit cards, all sensitive credit card and other relevant sensitive personal data are NOT stored in our site's servers. Our payment gateway provider's off-site and secure databases handles and safely stores all transaction and processing details, only to be accessible by those authorized with special access rights to such systems (non-accessible to The Sky Blu), and are required to keep the information confidential.

After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.


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- Do we use cookies? -

Yes. (*'Cookies' are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow), that enables the site's or service provider's systems to recognize your browser and capture and remember certain information)

We use cookies to:
       
-help us remember and process the items in your shopping cart
-understand and save your preferences for future visits
-keep track of advertisements


If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service at: support@theskyblu.com


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- Do we disclose any information to outside parties? -

NO. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

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- Third party links -

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. However, we seek to protect the integrity of our site and welcome any feedback about these sites.

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- Do we comply with COPPA (Children's Online Privacy Protection Act)? -

Yes. We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to users who are at least 18 years of age or older. Theskyblu.com does not sell products or services for purchase by children. Youth-oriented  products and services are sold for purchase by adults only. If you are under the age of 18, you  may only use Theskyblu.com in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. Theskyblu.com is continually committed to protecting the safety and privacy of children.

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- Does Theskyblu.com comply with the CAN-SPAM and California Online Privacy Protection Act? -

Yes. The CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003) specifically prohibits the use of unsolicited and misleading marketing and pornographic emails.

When sending emails for any purpose (orders, marketing, information, etc.), Theskyblu.com WILL:

-use the correct domain name and email address in your email headers (contains no false or misleading header information)
-use clear subject lines that pertain to the contents or subject matter of the message (Theskyblu.com will never use a misleading subject line when sending an email)
-provide a clear and conspicuous notice that the email message communication is a promotion/advertisement
-provide you with a method to opt-out of any future promotional/advertisement emails


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- Notification of Changes -

If we decide to change our Privacy Policy, Webmaster will post those changes to this privacy policy statement, including all links the Homepage, and to other areas of this site deemed appropriate, so that you the user are aware of information we collect, how it is used, and under the specific instances we disclose it. We reserve the right to change or enhance this privacy statement at any time. If we make any material changes to this written policy, we will notify you on this page here, by email communication, or alternatively by a notice on our home web page.

If you have opted out for receiving communications from Theskyblu.com, you will still be able to view news of policy changes directly at www.theskyblu.com. You can also e-mail us at: webmaster@theskyblu.com for any changes or updates


The Privacy Policy contained herein was last updated on March 6, 2010

Contact Address:

Webmaster, Attn - webmaster@theskyblu.com
The Sky Blu
4080 Paradise Rd Ste #15-411
Las Vegas, Nevada 89169
United States